Customer Care

Orders

All Miriam de Langley jewellery is made to order, by hand. Due to the careful process some pieces may take up to 7 days to be completed before shipping. Please allow this time to ensure your piece of the utmost quality, and exactly how you want it. If you need your piece on a deadline please let me know, and with enough notice I can certainly accommodate your request.

Payment

All prices are in Canadian Dollars. Payment can be made with Visa, Mastercard & Paypal. You will receive a conformation email after payment has been received.

Shipping

Please allow 2 weeks for shipment. There is a flat rate of $8 within Canada, $10 for US orders, and $20 for international orders.

Exchanges

I always strive to ensure you’re pleased with your new purchase, and its important that you receive the right fit. If you desire an alteration or wish to exchange an item, contact me within 10 days of receiving the item and I will supply you with a return address. Please note, related shipping costs are paid by the customer.

Special Requests

For custom requests on an existing design (ie. different metal colors, special sizes, chain lengths, ect.) please email me, and I will do my best to accommodate your request. Please note that extra charges may apply, and all custom orders are final.

Custom Designs

I am happy to make something truly unique for you. Please contact me to discuss the nature of your request.

Wholesale

I supply wholesale to select stockists, Please introduce yourself at info@miriamdelangley.com